We accept Credit & Debit Cards (including Apple Pay and Google Pay), Tamara (pay in 4, interest-free), Cryptocurrency, and Cash on Delivery. A small handling fee applies to COD orders.

Shipping Cost:

• Dubai & Sharjah: 30 AED (Complimentary on orders over 400 AED).
• Other Emirates: 60 AED (Complimentary on orders over 800 AED).

Estimated Arrival:
Cooled delivery is available for most regions and typically takes 1 day when ordered by 6 PM UAE time the day before. Western regions take 2-3 working days and cannot be shipped cooled.

Yes. We ship to all GCC countries — Saudi Arabia, Kuwait, Qatar, Oman, and Bahrain — via tracked standard courier.

Shipping details:

• Estimated delivery: 5 working days
• Cold-chain packaging: Not available for GCC shipments
• Duties & import taxes: Where applicable, these are collected directly by the courier upon delivery and are the responsibility of the recipient

GCC shipments generally clear customs without issue. However, in the rare event that a shipment is held or returned by customs, a refund will only be issued once we have physically received the items back at our facility in Dubai. Return shipping costs in such cases are not covered by NOVA Labs.

If you have any concerns about whether a specific product can be imported into your country, please contact us before placing your order.

Yes, we do accept Cash on Delivery for select customers. A small handling fee (5% of the order, minimum 20 AED) is added to COD orders and shown at checkout. If you do not see the checkout option, please don't hesitate to get in touch with us.

Yes. We understand the need for privacy. All orders are shipped in plain, unbranded packaging with no indication of the contents on the exterior label.

Our peptides are lyophilized (freeze-dried), making them shelf-stable for many weeks at room temperature. For long-term storage, keep them in the freezer.

Once reconstituted, refrigerate the vial. With proper sterile technique, you can continue sampling from the same vial for 3+ months — the standard "discard after 28 days" disclaimer is an FDA bacteriostatic labeling requirement, not a reflection of peptide efficacy.

You can reach our customer support team via our email address (contact@nova-biolabs.com). We are dedicated to supporting our UAE clients.

Yes, each product has a test certificate on the product page specific to the batch. This certificate verifies the chemical purity and content of the peptides, ensuring full transparency and safety in research.

We offer peptides in three packaging sizes: Single Vial Packaging, Four-Vial Packaging (approx. 15% savings), and Ten-Vial Packaging (up to 25% savings).

No. All products sold on this site are strictly for laboratory research and development purposes only. They are not intended for human consumption, diagnostic, or therapeutic use. By purchasing, you acknowledge you are a qualified researcher.