Products from this Web Site are NOT intended to be used to diagnose or treat any medical condition or disease. The products are not medicines or drugs and they have not been approved by any regulated body to prevent, treat, diagnose, mitigate, or cure any disease, ailment or medical condition.
Frequently Asked Questions
Find answers to common questions about our research peptides, shipping to the UAE, and ordering process.
Which Payment Methods do you accept?
We accept Payment via Credit Card, Cash on Delivery, or Cryptocurrency.
What are your shipping times and policies for Dubai, Sharjah, and the UAE?
Shipping Cost:
- Dubai & Sharjah: 20 AED (Complimentary on orders over 400 AED).
- Other Emirates: 60 AED (Complimentary on orders over 800 AED).
Estimated Arrival:
Standard delivery across all Emirates typically takes 1-3 working days.
Do you accept Cash on Delivery (COD) in UAE?
Yes, we do accept Cash on Delivery for select customers. If you do not see the checkout option, please don't hesitate to get in touch with us.
Is shipping to Dubai/UAE discreet?
Yes. We understand the need for privacy. All orders are shipped in plain, unbranded packaging with no indication of the contents on the exterior label.
How should I store the peptides upon arrival?
Upon receipt, store lyophilized peptides in the freezer (-20°C) for maximum potency. Once reconstituted with bacteriostatic water, they must be kept refrigerated (2-8°C) and used within 30 days for best results.
How can I contact customer support in the UAE?
You can reach our customer support team via our email address (contact@nova-biolabs.com) or via WhatsApp for instant responses. We are dedicated to supporting our UAE clients.
Do you include test certificates with your products?
Yes, each product has a test certificate on the product page specific to the batch. This certificate verifies the chemical purity and content of the peptides, ensuring full transparency and safety in research.
What sizes of peptide packaging are available?
We offer peptides in three packaging sizes: Single Vial Packaging, Four-Vial Packaging (approx. 15% savings), and Ten-Vial Packaging (up to 25% savings).
Are your products for human consumption?
No. All products sold on this site are strictly for laboratory research and development purposes only. They are not intended for human consumption, diagnostic, or therapeutic use. By purchasing, you acknowledge you are a qualified researcher.